Refund policy
Modern Burlap Shipping and Policy
Our Shipping Schedule
To ensure every order is handled with care while maintaining our family rhythm, we ship once per week. This intentional schedule is what works for us in this season to keep Modern Burlap going.
To ensure every order is handled with care while maintaining our family rhythm, we ship once per week. This intentional schedule is what works for us in this season to keep Modern Burlap going.
- Order Cutoff: Tuesday at 8:00 AM CST
- Ship Day: Wednesday
- Delivery: 2 to 7 business days after shipment via USPS
How it works:
If you order by Tuesday at 8:00 AM, your package ships Wednesday. Orders placed after that cutoff will ship the following Wednesday. Thank you for your patience and for supporting this mission.
If you order by Tuesday at 8:00 AM, your package ships Wednesday. Orders placed after that cutoff will ship the following Wednesday. Thank you for your patience and for supporting this mission.
Shipping Details:
Shipping is calculated at checkout based on order weight and destination. You will receive a tracking number via email as soon as your order ships on Wednesday. Please verify your shipping address at checkout. We are not responsible for delivery issues caused by incorrect information.
Shipping is calculated at checkout based on order weight and destination. You will receive a tracking number via email as soon as your order ships on Wednesday. Please verify your shipping address at checkout. We are not responsible for delivery issues caused by incorrect information.
Returns and Exchanges
All Sales are Final.
Due to the personal nature of our products and our fulfillment process, we do not accept returns or exchanges. We ask that you please review all product details and photos carefully before completing your purchase.
Due to the personal nature of our products and our fulfillment process, we do not accept returns or exchanges. We ask that you please review all product details and photos carefully before completing your purchase.
Manufacturing Defects:
If your item arrives with a manufacturing defect, please contact hello@modernburlap.com within 7 days of delivery with your order number and a photo of the damage. Items damaged through normal use or washing are not eligible for replacement.
If your item arrives with a manufacturing defect, please contact hello@modernburlap.com within 7 days of delivery with your order number and a photo of the damage. Items damaged through normal use or washing are not eligible for replacement.
International Orders
We ship worldwide.
- All international sales are final.
- Customers are responsible for any duties or taxes due upon delivery.
Questions?
Contact us at hello@modernburlap.com.
Contact us at hello@modernburlap.com.