Gift Card Balance Help
Gift Card Information / Balance Help
Let us help you check your gift card.
Send a balance question to hello@modernburlap.com. Include the purchaser's name, approximate purchase date and only the last four characters of the code.
Our small team replies during business hours. Please allow 5 to 7 business days.
Cannot find the gift card email?
Search your inbox, spam and promotions folders for Modern Burlap and gift card. If someone gave you the card, ask them to check the email address used for the purchase.
If it is still missing, contact us with the purchaser's name and approximate purchase date. You can ask for help even if you do not have the code.
Keep your code private.
Please do not email the complete gift card code or send a screenshot that shows it. The last four characters are enough to begin a support request.